
Be
a Savvy Web Surfer: A Consumer Online Privacy Guide
By
Harvey S. Jacobs, Esq.
www.Internet-Law-Firm.com
(A
cookie-free site)
This
piece may be reprinted in whole or in part with the complete
attribution above.
If
reproduced online, it must include a hypertext link.
How can I check my privacy settings?
To access these settings on the Internet
Explorer browser, all you need to do is: (1) right click on the Web
browser icon; (2) left click on Properties; (3) left click on Custom
Level; (4) scroll down to the Cookies settings. You then have three
options: Disable, Enable, or Prompt.
In Netscape Navigator, you need to: (1) click on Edit; (2)
click on Preferences; and (3) click on the category Advanced. You will see four options: Accept All,
Accept with limitations, Disable and Warn Me.
What are “cookies” anyway?
Cookies are small computer files that are
placed on your computer when you visit a Web site, or click a banner
ad or even when your mouse rolls or hovers over a certain portion of a
Web site. They are relatively small in size and typically do not have
any material effect on your computer’s performance, but for heavy
Internet users they can take up valuable hard drive space.
These small files do however contain large
consequences. They are designed to collect information about you, and
your surfing habits. Some
information is as basic as, have you been to the site before, to the
very complex “big brother” variety of cookie which can collect
information on what page you came from, what page you left for, how
much time you spent on each section of each page. There are even
reported cookies that attach themselves to your browser and follow you
from page to page and report your entire Web journey back to a central
data collection point.
Are ALL cookies bad?
Not at all. Many cookies store information
that are quite useful to you such as your name, log in name and or
password, and other information that you otherwise would have to
repeatedly type in to access a given Web site. These useful little
cookies can save you enormous amounts of time.
Many surfers welcome the use of cookies to
store their preferences on certain sites, such as travel reservation
sites. For example, you can store your travel profile in a cookie so
that when you go to make an airline or hotel reservation, the site
will automatically know what your first choice of airline or hotel
chain is, whether you want smoking or non-smoking accommodations, and
whether you prefer window or aisle. Sites such as Amazon.com have
elevated the cookie to a “high art form” such that when you login
it remembers your prior purchases, where you have browsed, the type of
books you like and assembles a recommended reading list for your
inspection every time you log on.
Then what’s so bad about cookies?
Cookies can be used to piece together many
bits of unrelated information which, when assembled, can generate an
all-too-personal profile of your online activities. Companies such as
Double-Click amass vast amounts of market data on your every move on
the Web and sell that assembled data to marketing managers anxious to
sell you just the right product, at just the right time, at just the
right price.
The real privacy problems arise when this
data is then “mined,” which means associated with other databases
which you never thought would be used to assemble your online profile.
For example, a health insurance company could buy the e-mail addresses
and potentially even the names and addresses of all people who have
accessed Web sites dealing with breast cancer. The insurance company
could then cross check those e-mail addresses against their existing
policy holders to determine which of their covered beneficiaries has
accessed such information on the Internet. That list could potentially
be further “mined” to see if any of those policy holders who
checked breast cancer Web sites also checked into cigarette sites or
even if they purchased cigarettes online. With this association of
seemingly harmless bits of information, you can see that an insurance
company could assemble and use that information at policy renewal
times to potentially deny medical coverage or to greatly increase the
cost of health insurance based on its perceptions gathered from Web
and other data of the high risk tendencies of its policy holders.
This kind of situation could also have a
negative impact if data is mined by an employer or potential employer,
landlord or credit card company.
This type of nightmare scenario may have
recently been addressed in federal legislation which now places
certain nominal limits on the use and sharing of health and financial
information contained in your insurance company and other financial
institutions’ databases. Many of you have been receiving
unintelligible little pieces of fine print forms in your monthly
statements asking you if you wish to opt out or opt in. These forms
cannot be ignored. If you wish to protect your privacy you must
read them, attempt to understand them and mail them back to your
companies. If you fail to do so the default is that these companies
CAN SHARE your personal financial information.
What can the average Web surfer do?
- Understand
what cookies are
- Make
sure your browser’s security settings are at your desired risk
level
- Purge-delete
your cookies from time to time
- AVOID
providing personal information in the first place. If you know you
may be surfing on dubious sites, create a new screen name and
e-mail address and use that for those surfing sessions, then
delete that screen name and e-mail address.
- Never
reply to spam (unsolicited sales pitches by e-mail)
- Never
use the REMOVE ME features that spammers offer – they only serve
to verify to the spammer that they are reaching a viable e-mail
address and you will be rewarded with ten times more spam mail
(try it sometime with a dummy e-mail account and see all the spam
that follows)
- Unless
absolutely necessary, never provide truthful personal information
in online surveys or forms (respondents claiming to have high net
worth, or high disposable income are more likely to receive more
and more offers and will be more attractive to spammers)
- MOST
important: be vigilant!
There are many benefits of Web surfing and
enormous amounts of valuable information online, but you must be
constantly aware that you are NOT alone out there in cyberspace.
© 2001 by Harvey S. Jacobs, Esq.
This piece may be reprinted in whole or in part
with attribution. If reprinted in whole, use the complete attribution:
“By Harvey S. Jacobs, Esq., www.Internet-Law-Firm.com
(a cookie-free site).” If only portions of the piece are reproduced,
include attribution: “according to Harvey S. Jacobs, Esq. with
Jacobs & Associates in Washington, D.C. (www.Internet-Law-Firm.com,
a cookie-free site).” An online reference must include a hypertext
link.
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